{"id":11475,"date":"2019-12-31T21:41:29","date_gmt":"2019-12-31T21:41:29","guid":{"rendered":"https:\/\/www.sardistel.com\/new\/?page_id=11475"},"modified":"2020-02-11T11:48:51","modified_gmt":"2020-02-11T17:48:51","slug":"cancel","status":"publish","type":"post","link":"https:\/\/www.sardistel.com\/?p=11475","title":{"rendered":"How to Cancel Service"},"content":{"rendered":"

\n\t<\/h1>\n

\n\t\tHow to Submit A Cancellation Request\n\t<\/h2>\n\t
    \n
  1. Login to the customer portal at\u00a0https:\/\/my.sardistel.com<\/a><\/li>\n
  2. Go to \u201cProducts and Services<\/a>\u201d and then click on the service you wish to cancel.<\/li>\n
  3. This will bring you to the \u201cServices Details Page\u201d and there is a red button that reads \\”Request Cancellation\\” \u2013 Click this button.<\/li>\n
  4. Fill out the short form provided, click submit.<\/li>\n<\/ol>\n

    Once your request has been submitted, the system will immediately open a \u201cCancel Service Request\u201d ticket, with additional information.<\/p>\n

    Our staff will respond within 1 business day, and work with you to process the cancellation request.\u00a0The above process is the only accepted cancellation method. No other method will be supported, as we must have the request in official form, from the account owner.\u00a0<\/strong><\/em><\/p>\n

    \n\t\tImportant Information\n\t<\/h2>\n\t

    To be eligible for a refund under this policy, if the return\/refund request is due to performance or service issues, customer must allow Sardis Telecom two (2) attempts to fix the issue, before a return will be authorized. The customer will not be billed during the time of troubleshooting, in accordance with our Terms of Service<\/a>.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tView Our 30 Day Money Back Guarantee\n\t\t\t\t\t<\/a>\n","protected":false},"excerpt":{"rendered":"

    How to Submit A Cancellation Request Login to the customer portal at\u00a0https:\/\/my.sardistel.com Go to \u201cProducts and Services\u201d and then click on the service you wish to cancel. This will bring you to the \u201cServices Details Page\u201d and there is a red button that reads \\”Request Cancellation\\” \u2013 Click this button. Fill out the short form […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-11475","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.sardistel.com\/index.php?rest_route=\/wp\/v2\/posts\/11475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sardistel.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sardistel.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sardistel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sardistel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11475"}],"version-history":[{"count":0,"href":"https:\/\/www.sardistel.com\/index.php?rest_route=\/wp\/v2\/posts\/11475\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sardistel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sardistel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sardistel.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}