How does billing work?

SardisTel Residential Services are billed month-to-month. All of our residential services are pre-paid.

Invoices are generated 7 days before they are due, and then emailed as a PDF to the email address on file.

A reminder email is sent 24 hours before the due date, to remind clients that we will by default automatically charge the card on file.

On the due date, our system will charge the card on file, and email you a receipt.

Customers can request to turn off automated payment processing, just contact support and we will disable automated billing for your account. Just be sure to make payment on time, or contact us if you need a few extra days so that your services are not suspended.

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