Important Information

PLEASE Do NOT submit this form more than 1 time per account. Multiple submissions will delay your replacement sim, as it triggers manual intervention before the request is forwarded to our shipping partner.

SIM cards are shipped from American Sim Co, Inc

To quickly resolve your connectivity issues, we kindly ask you to complete the form provided. Upon submission, we will promptly mail you a new SIM card along with easy-to-follow installation and activation instructions to get you back online.
We are also committed to ensuring your satisfaction by issuing an outage credit for any downtime experienced, once all issues are fully resolved.
We appreciate your understanding and cooperation as we work to restore your service.