Important Update: Introduction of Credit Card Processing Fee and Upcoming Payment Option
Dear Valued SardisTEL Customers,
We hope this message finds you well.
We would like to bring to your attention an important update regarding our payment procedures. Due to the rising cost of financial transactions, we are implementing a minor adjustment in our billing policy.
Starting from 5/30/23, a processing fee will be applied to all credit card payments. This fee is equivalent to $0.30 plus 2.9% of your payment amount, which directly reflects our cost of processing these transactions.
We understand that this might be an unexpected change, and we want to assure you that this decision was not taken lightly. It is a measure necessary for us to maintain the quality of services and competitive pricing that you have come to expect from us.
In light of this, we are also excited to announce that we are currently exploring an alternative payment option – Automated Clearing House (ACH) payments. This new option, which we aim to introduce in the near future, will allow you to make payments without any additional processing fees.
We value your business and are committed to making this transition as smooth as possible. If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team.
We appreciate your understanding in this matter and thank you for your continued loyalty as a SardisTEL customer.
SardisTEL Customer Service